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What You Agree to When You Use 555kz

These terms set out how your account works, what we expect from you, and what you can expect from us — including how we handle deposits via DANA, OVO, and GoPay.

Account EligibilityWallet & Payment RulesDANA, OVO, GoPayAccount SecurityDispute Process
555kz What You Agree to When You Use 555kz
HOW WE PROTECT YOU

Account Security and Your Rights Under These Terms

We built these terms to be clear about what we do with your account data and how we keep your wallet movements secure. Four areas matter most: data handling, account access, payment verification, and your right to request changes.

Data Handling

We collect only the account information needed to process your DANA, OVO, or GoPay transactions and verify your identity. We do not sell your data to third parties.

Account Security

Every login triggers a one-time verification step sent to your registered number. If you suspect unauthorized access, contact support immediately to freeze your account.

Payment Verification

Withdrawal requests are matched against your verified wallet details. Your GoPay, DANA, or OVO account name must match the name on your 555kz account to release funds.

Request a Change

You can request a correction to your account details or ask us to delete your data by contacting support with your account ID and a clear description of the change needed.

GET IN TOUCH

Reach Us About Your Terms Query

Team online

Live Chat

Open the chat window from any page on the site. Our team handles account terms, wallet questions, and eligibility queries directly through the chat window.

Email Support

Send your question to our support address found in your account settings. Include your account ID and the specific clause you need clarified for a faster response.

Account Help Centre

The Help Centre in your account dashboard covers the most common terms questions — wallet verification steps, DANA and OVO deposit rules, and account closure requests.

Common Questions About These Terms

Below are the questions we hear most from people in Indonesia reading these terms for the first time. If your question is not covered here, reach out through live chat or the Help Centre in your account.

These terms apply to anyone who opens or uses a 555kz account. Access is subject to local law, and by using the platform you confirm that your use is permitted in your region.

We will notify you via your registered contact details before any material change takes effect. Minor clarifications may be updated without prior notice; major changes always come with advance notification.

Withdrawals will be held until the name on your e-wallet matches your verified account name. Contact support with your account ID to resolve the mismatch and release your funds.

Send a closure request through live chat or email support with your account ID. Any pending GoPay or DANA withdrawals must clear first before the account is formally closed.

Contact our support team with your account ID and the specific detail you need corrected. We handle data correction requests through the same channel as other account queries.

This page always shows the current version. If you logged in before a recent update, check the version date at the bottom of this page and review any highlighted changes.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.